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Weston Packard

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  • How to create a Form with Form Designer

    Note: The Form Designer is available only for customers on Click UCI (Unified Client Interface) application. Customers with Click On-Premises/Online using the Classic Interface will not be able to ...

  • Sales Engagement Installation and Configuration Steps

    Click Sales Engagement (SE) is installed via a package installer. There are also some configuration steps that the installation admin will need to complete within their environment following the in...

  • Introduction to Adjusted Opens

    Apple Mail Privacy Protection Following the release of Apple Mail Privacy Protection (MPP), users of the Apple Mail app can choose to protect their mail activity. When enabled, this will cause emai...

  • Bulk Messages

    Bulk Text Messages are used to send a text message to one or multiple Marketing Lists.  If you want to send to just one person, read about that in our Individual Text Messages article. And if you h...

  • Handoff to Marketing

    Handoff to Marketing If a rep has reached out to a prospect and qualified the prospect fits the target profile, shows interest but it not ready to make a purchase decision, the rep can pass the pro...

  • Online Surveys Question Types

    The Online Survey editor does not require survey questions to be created beforehand and relies more on the properties set for each question. The description of each property for each type of questi...

  • Creating an Event

    When using Click Event functionality, there are a few options to having your event created. You can manually create events without a connector, you can use a connector to create your events, or you...

  • Email Dynamic Preview

    Dynamic Preview is available in our Drag & Drop editor as a way for you to preview how personalized elements in your emails will appear for specific recipients. Personalization When using personali...

  • Using the Marketing Calendar

    The Marketing Calendar allows you to view your Campaigns, Emails, Campaign Automations, Bulk Text Messages, Events, or Social Posts by their associated dates. You can see the items sorted by two ma...

  • Campaign Automation Tutorial

    The Campaign Automation tutorial is designed to help Click users not familiar with Campaign Automations navigate the Campaign Automation window. New and experienced users can select it at any time ...