10.8 - October 2020
| Data Center | Instant Update/Cloud | Solution |
|---|---|---|
| US Data Center | October 4th, 2020 | October 5th, 2020 |
| EU Data Center | October 4th, 2020 | October 5th, 2020 |
| CA Data Center | October 5th, 2020 | October 6th, 2020 |
| AU Data Center | October 5th, 2020 | October 6th, 2020 |
You can quickly update at any time and there is no additional charge to do so. The last column in the tables below indicates if the item is already available (Instant Update) or if you must update your solution file to get the update (Solution Update Required)
New Features
| Feature | Description | Update Type |
|---|---|---|
| Zoom Webinar integration |
We are excited to introduce the integration with Zoom Webinar. Once the Zoom Webinar connector is configured in your CRM environment, the event system will automatically sync upcoming Zoom webinars and registrants to the events and event participants' records and create Leads or Contacts for all or selected events. |
Solution Update Required |
Improvements
| Feature | Description | Update Type |
|---|---|---|
| Campaign Automation A/B testing | The Send Email Action in Campaign Automation now supports A/B testing. | Instant Update |
| Campaign Automation copy/paste | You can copy & paste existing elements on a Campaign Automation canvas for convenience when adding more elements. | Instant Update |
| Sync event per connector | When you choose the Event Sync action in 10.8, you can select to synchronize all connectors or a specific connector from the list. Event sync allows syncing only events for the selected connector to CRM. | Instant Update |
| Social Posting | We are blocking deletion of Social Posts and Social Clicks after being posted for ClickDimensions User security role. | Instant Update |
| Actions in Online Surveys | The web-content actions that you're familiar with are now available in Online Surveys. | Instant Update |
| Online Surveys in Campaign Automation | Online Surveys can now be used in Campaign Automation. | Instant Update |
| Prevent multiple Online Survey submissions | Online Survey submissions can now be limited to one per recipient. | Instant Update |
| Show uploaded file as a link in Online Surveys | A link to an uploaded file submitted in response to an Online Survey will be available in the survey answer. | Instant Update |
| Improved error messages | Error messages are more descriptive. | Instant Update |
| Pause Campaign Automations when moving to Opt-In if no subscription list | When moving from an Opt-Out to an Opt-In environment, if a Campaign Automation non-transactional Send Email Action does not specify any subscription lists, the automation will be paused until a subscription list(s) is specified, and then the automation can be resumed. The flow is controlled on the Settings page. | Instant Update |
| Email service updates | Internal email processing services are updated for performance. | Instant Update |
Defect Fixes
| Defect # | Feature | Description | Update Type |
|---|---|---|---|
| 164641 | Campaign Automation | Deleting a negative path in resulted in an unwanted behavior | Instant Update |
| 167454 | Inbox Cast | Inbox cast did present the selected font | Instant Update |
| 167826 | Workflows | Transactional emails created in a workflow didn't have the proper "Transactional" indication. | Solution Update Required |
| 168147 | Unique Opens could be higher than Total recipients and Open Rate higher than 100% | Instant Update | |
| 168152 | Campaign Automation | Cloning an automation with a series may have resulted in unexpected Email Interactions trigger's behavior | Instant Update |
| 168183 | Campaign Automation | Decision Node won't work when it looks at the Contact's/Lead's Status field was not available in a Decision Node | Instant Update |
| 168707 | Gathering Unsubscribes slowed the CRM's performance | Instant Update | |
| 169095 | A server error was showing when the Send Time value was changed | Instant Update |
ClickDimensions Core Changes
No changes.
ClickDimensions User Changes
No changes.
ClickDimensions Service Changes
No changes.
ClickDimensions Lock Blocks Changes
No changes.
IP Address Additions
Here is the current list of IP Addresses you may need to unblock to allow ClickDimensions to work.
No new IP addresses were added with this release. However, there have been several new ones in the recent past and we suggest taking a look at the article linked above to make sure you have allowed those new IP addresses.
Plugin Changes
We modified the LeadContactCreationPlugin acting when creating a new Contact or Lead. With 10.7.2 we have disabled the association of Lead or Contact to Account. This should not affect the creation of leads or contacts from new event participants.