When you create a new query in Social Listening, you have the option to prefill it with 30 days of historical data.
If you want more historical data than what is provided by default, contact your Click Success Manager to get access to Historical Backfill.
Historical Backfill
Historical Backfill allows you to collect X (Twitter) posts going 5 years back.
To submit a backfill request, click the query menu button in the top right corner of a listening query and select Backfill. In the window that opens, choose the time period for which you want to gather data. Review the estimated number of posts the backfill will collect, and then click Save.
- Data collected by historical backfill will count against your backfill limit and will not influence your monthly account limit.
- The time required to complete the backfill depends on the estimated number of posts.
- If an estimate is higher than the available backfill limit, the backfill will stop collecting data once the limit is reached.
- Once a backfill is completed, you won't be able to request a backfill again for the same period.