An error that can happen when trying to upload an image or video is: "Oops! Something went wrong during the upload" or "Can't upload".
If you are unable to upload any image or video, there may be a firewall or network setting that is preventing the upload.
To ensure that your uploads are working properly, you need to whitelist upload.oktopost.com and ucarecdn.oktopost.com. Depending on the network or firewall, whitelisting these specific URLs may appear differently in the settings, but it allows data to be securely uploaded or downloaded from these domains, regardless of any other rules or restrictions in place. Please note that your company's IT Team will need to make this change.
If you continue seeing this error afterward, please contact Click support.