Weston Packard
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Email Notifications
Click Social will send out email alerts by default when specific events take place in your account. If you wish to customize your notifications to best suit you, simply head over to My Profile > No...
Social Inbox Introduction
The Social Inbox aggregates all inbound social conversations to one place, allowing you and your team members to manage and track responses at scale. The Social Inbox can be used to answer support ...
Introduction to Streams
Click Social's Streams allow you to monitor social media channels in real time and engage with y audience. You can also use Streams to monitor competitors or specific handles that you are intereste...
Creating Advocacy Boards
The Click Social Advocacy Board allows you to share content with employees and brand advocates. To create your first Board, follow the steps below: Go to the Advocacy icon in your account. Click ...
Social Listening Introduction
Click's Social Listening allows you to monitor online conversation trends and patterns around your brand, industry, competitors, or any other topic. You can get insight into the most used keywords ...
Release Notes Version 2025.04
Release 2025.04 Release Details - April 2025 Data Center Instant Update/Cloud Solution Canada May 6th May 6th United States May 7th May 7th Australia May 7th May 7th Europe May 8th May...
Whitelist Website for Embedding Web Content as JS Widget
Click gives you the ability to whitelist your website's domain to allow Web Content to be embedded in your site as a Widget. Whitelisting a CNAME is often required to allow Google CAPTCHA to work c...
Schedule a Recurring Bulk Delete Operation for Click Records
As part of your data retention plan, you may decide to automatically delete certain types of Click records that reach a certain age. This is a common practice to control the volume of data stored i...
Release Notes Version 2025.03
Release 2025.03 Release Details - Late March 2025 Data Center Instant Update/Cloud Solution United States March 25th March 25th Canada March 26th March 26th Australia March 26th March 26...
Features that help with TDDDG Compliance
Click has features that help you to be TDDDG Compliant. In this article we'll give an overview of these features and link to the more in depth help articles about each of them. Switch your account...