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Information brought in from Eventbrite

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Curtis Luckey
  • Edited

With the Eventbrite connector setup ClickDimensions will bring in some information on each event and all of the people who signup for it.

Goals

  • Learn what data for Events and Registrants in Eventbrite can be synced back to Event and Event Participation records in CRM

Event Records
  • Capacity
  • Description
  • Event
  • Topic
  • ID
  • Name
  • Number Registered
  • Organizer Name
  • Organizer Description
  • Registration URL
  • Scheduled Start Date/Time
  • Scheduled End Date/Time
  • Type
  • Venue City
  • Venue Region/State
  • Venue Address 1
  • Venue Address 2
  • Venue Country
  • Venue Latitude
  • Venue Longitude
  • Venue Name

The Eventbrite API only syncs data for Events and Event Participations once.

1) As such, Total Attendees will not be synced to an Event record since that data would not be available until after the event occurs and would require Eventbrite to re-sync the event data.

2) This also means that Events and Event Participations that have already synced with a status and then were cancelled in Eventbrite will NOT update to show a status of 'Cancelled' in CRM.

Event Participation Records
  • First Name
  • Last Name
  • Email
  • Team
  • Quantity
  • Barcodes
  • Status - Used or Unused
  • Check-in Type
  • Organization
  • Job Title
  • Costs
    • Base Payment Fee
    • Total Payment
    • Eventbrite Fee
    • Tax
    • Total Payment
  • Mobile Phone
  • Work Address
  • Custom Questions (used on the registration form)

From the creation of Event Participation records, the fields that are mapped to the associated Lead or Contact records automatically are: First Name, Last Name, and Email

Event Check-ins

If you use the barcode to check people into your event you will be able to tell if they attended if the value is "used" for that field. 

If you use the check-in functionality in Eventbrite as people come to your event, after the event is over, ClickDimensions will update the Event Participation records to attended if they were checked in.

 

Feature Added: July 2014
Feature Updated: July 2016
ClickDimensions Version Need: 6.1.0

 

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